How to Cancel a Paid Order on Shopee — Shopee does provide various payment methods, for example transfer via ATM or pay via Indomaret / Alfamart. But sometimes even though you have used this payment method, you as a buyer want to cancel an order on Shopee that has been paid for. Therefore, we have come to give you a quick guide on how to cancel an order at Shopee that has already been paid for with the reason that the seller does not have the stock you want to buy even though the product page shows stock is still available. Read also: How to Buy Credit on Shopee.
What you should know is that there are two ways to cancel an order at Shopee, namely non-instant and instant. What is meant by instant abolition is if you want to cancel an order at Shopee if the seller has not entered a receipt for a maximum of 1 hour after the payment has been verified. So, non-instant abolition at Shopee is the opposite, namely the abolition of ordering goods after the seller has entered the receipt for more than 1 hour after the payment has been verified. Now for this non-instant abolition, the seller must get a response so that if the seller refuses then the order abolition cannot be done.
In conclusion, it would be better if you want to cancel an order at Shopee that has been paid for, lest the receipt has been entered by the seller and is more than 1 hour. If you can’t stop abolishing the order then try as soon as possible. So this is how to cancel an order on Shopee that has been paid for. Read also: How to Delete Products on Shopee.
How to Cancel a Paid Order on Shopee
Remember, this can be done to cancel orders on Shopee that have been paid for if the goods have not been shipped. Here are the steps.
- Run the Shopee app.
- Open order details from dish Me – Packed.
- Tap Cancel Order in the next chapter.
- Now you have to choose Cancellation Reason for example Seller Request.
- Tap Confirmation.
- Wait for the seller’s response 1×24 hours.
- If order cancellation successful then go directly to the tab cancelled. Then your money will be directly sent to your Shopeepay.
There are a few notes from us that you should pay attention to regarding canceling orders on Shopee. One of them is that we recommend that you cancel an order at Shopee that has been paid for (1) if indeed requested by the seller it turns out that the stock is not available, (2) cancel the order less than 1 hour after the payment has been verified, this is because it will require a response from the seller, and (3) if it turns out that the goods have been sent, then it is clear that there is a 99% chance that the goods cannot be canceled.
First of all, our clarification regarding how to cancel an order on Shopee that has been paid for and the item has not been shipped. Hopefully the information is useful for all of you. Read also: How to Activate Shopeepay.